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Phillip Nadvesnik

Why Your Software Needs Support

  • By Phillip Nadvesnik
  • In Blog
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Software isn’t perfect, no matter what. When the people using your software are confused, need to get started, don’t understand a new feature, or are experiencing a problem, they will want to get help. If getting help is too hard, they will stop using
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Top 5 Ways To Boost Client Engagement By Using Basecamp

  • By Phillip Nadvesnik
  • In Blog
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Do you ever find yourself asking these questions? How was I supposed to know?Wait, have I forgotten to CC someone in?Uh, did I just accidentally CC someone from the wrong company?Where did Andrew put his meeting notes?Where is that long
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